Policies and Service

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Policies

ONCE YOU SUBMIT YOUR ORDER, YOU AGREE TO ACCEPT THE POLICIES, TERMS AND CONDITIONS OF KISSED BY KOCO, LLC., AS OUTLINED BELOW.  WE RESERVE THE RIGHT TO MAKE POLICY CHANGES.  ANY CHANGES WILL BE POSTED ON THE WEBSITE AND WILL NOT APPLY RETROACTIVELY.


Contact Us

Kissed by Koco, LLC.
EMAIL: info@kissedbykoco.com

PHONE: 404-590-1170
WEBSITE: www.KissedbyKoco.com


Ordering

All orders must be placed on the Internet.  We do not accept mail orders, telephone orders or credit card information over the telephone.  You will receive an order confirmation after you place your order.  You are responsible for the information provided to us in your order.


Payment

Your order must be paid by credit card.  By entering your credit card information and submitting your order, you confirm that you are authorized to use the credit card which will authorize us to charge the entire order amount, including shipping and handling charges, to your credit card.  Payment will be made in full at the time you place your order.  Please allow up to two business days to process your order.  If you have any questions, please e-mail us at info@kissedbykoco.com.  We will respond within 24 hours.


Shipping

See Shipping


Cancellations

Once orders are placed, they are final and will be shipped. Order cancellations will not be accepted.  If you refuse to accept delivery, a 15% restocking fee and shipping costs will be charged to your credit card for the amount that is due us.  Please ensure that you do want to place the order before you submit it with your credit card information.


Returns

You may return any product purchased from us within 7 days of purchase.  The product must be unopened and in its original condition to receive a refund.  Shipping and handling charges are not refundable.  Email your return request and a copy of the invoice to: info@kissedbykoco.com and we will send you further instructions on how to return your purchase.

Please use United States Postal Service and pay for the return shipping cost.  If you need assistance, contact Customer Service at info@kissedbykoco.com or call 404-590-1170.


Disclaimer

Kissed by Koco’s products serve a variety of individuals, and in so doing, our products are sold without warranty of any kind. As the customer, we recommend that you test and evaluate the products to determine suitability for a specific use. We assume no liability for injury or damage from the use of products supplied by Kissed by Koco. In no event will we be liable for consequential or indirect damages resulting from loss of use or loss of profits in connection with the use and/or suitability of our products. Our products are not to be used in the place of proper medical attention.

All of Kissed by Koco’s natural skin care products are for external use only. Do not use any of the natural skin care products in your eyes, nose or mouth. If irritation occurs while using any of our natural skin care products, discontinue immediately and consult your health care provider.